Resources
Changelog
What's new, fixed, and improved — in the order it shipped.
NewAugust 2026
Live two-way Cliniko appointment sync
- Ella checks your real Cliniko calendar before offering a time on the call
- Bookings, reschedules, and cancellations write straight into Cliniko
- A slot taken directly in Cliniko by your reception staff is never offered twice
NewJuly 2026
AI Voice Operations & Clinical and Billing dashboard tabs
- Live call centre with real-time transcripts and one-click human transfer
- Triage queue for emergency-flagged calls
- Patient status pipeline (Booked → Arrived → In Consultation → Checked Out)
NewJuly 2026
Owner Financial Command Centre
- Revenue by payer type, doctor, and service
- Staff pay and operating cost tracking
- Monthly and annual trend reporting
NewJuly 2026
Clinic document storage and insurance claims tracking
- Upload and store referrals, reports, and consent forms
- Track claim status from lodged through to paid
ImprovedJune 2026
Staff auto-sync
- One-click sync from Cliniko, Nookal, Google Workspace, and Microsoft 365
FixedJune 2026
Call routing reliability
- Resolved an edge case where after-hours calls could be misrouted during a carrier forwarding reset