Solutions · Mechanic Shops

Stop losing jobs to a busy line

Ella answers every call for mechanic shops, 24 hours a day — no rings, no hold music.

A missed call is a booking someone else answers instead.

Example call

Caller

My car's making a grinding noise — can our technician take a look this week?

A mechanic mid-job can't stop to answer the phone, which is exactly when most workshops lose the call to a competitor who picks up. Ella answers every time, gets the vehicle's make, model and the actual problem described upfront — instead of a technician calling back to ask the same questions — and books the job against real bay availability so the workshop doesn't end up double-booked. Parts-availability and pricing questions get answered on the spot where possible, and every confirmed booking goes out as an SMS automatically, so there's no confusion about the time when the customer turns up.

Where mechanic shops phone lines actually break down

Three real problems, and what Ella actually does about each one.

A mechanic mid-job can't stop to answer the phone, so the call goes to whichever workshop does pick up.

Ella answers every time, even while your whole team is under a car.

A technician calls a customer back just to ask the make, model and issue a second time.

Vehicle make, model and the actual problem are captured upfront, on the call.

Double-booked bays because bookings weren't checked against real availability.

Jobs are booked against real bay availability, not guessed.

Built for mechanic shops

Books service bays and quotes turnaround times

Captures the vehicle make, model and the issue upfront

Handles parts-availability and pricing questions

Sends job confirmations by SMS automatically

Built for every role on your team

How Ella changes the day for the people actually running a mechanic shops business.

Workshop Manager

Sees every booked job and its captured vehicle details before the car even arrives.

Shop Owner

Stops losing jobs to a competitor's busy line during peak hours.

Service Advisor / Front Desk

Confirmations go out by SMS automatically, cutting down "what time was my booking again" calls.

What would this actually cost you?

Move the slider to your real call volume — every number below is either a published mechanic shops plan price or a named assumption, never an estimate we can't show our working for.

400 min/mo1,260+ min/mo

ZyncoAI — real plan

$329/month

Growth plan — 600 minutes/month, real published price.

Traditional receptionist

$5,417–$6,250/month

Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.

At this volume: $61,052–$71,052 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.

A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.

Works with the tools mechanic shops businesses already use

Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.

Live booking sync

Google Calendar

Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.

Roadmap

MaxxTraxx

No public API — existing integrations are built by the vendor (Motive Retail), not exposed to outside developers.

AutoMaster

Unverified — name is ambiguous (at least 2 unrelated products found), neither shows a self-serve API. Confirm which vendor is meant.

Workshop Mate

No public API or developer program — existing integrations (Xero, MYOB) are closed, vendor-built connections.

See the dashboard in action

The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.

Dashboard Overview

Jobs Booked

41

Calls Answered Today

116

No-shows Today

0

Bookings Synced
Tomorrow, 9:00am — New job

Live AI call feed

LIVE
Incoming call
12m ago

Booked job — Tuesday 2:00pm

3m 12sBooked
Simulated preview — sample data

From signup to Ella answering calls

The real steps — nothing skipped, nothing sped up for the page.

  1. 1

    Sign up

    Create your account and verify your email address.

  2. 2

    Tell us about your business

    Business name, industry, hours and address — a short setup wizard.

  3. 3

    Add your staff

    Import or add the people whose calendars Ella will book against.

  4. 4

    Activate your voice line

    Click Activate — a real Australian phone number is purchased and configured for your business.

  5. 5

    Ella goes live

    The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.

Built early, built honestly

Sydney-hosted database

Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.

AI disclosure by design

Every caller is told they're speaking with an AI, every time — not buried in fine print.

Privacy Act 1988 compliance

Real incident-response contact and consent tracking, not a badge we haven't earned.

PCI DSS compliant payments

Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.

Transparent support access

A real, monitored inbox — support@zyncoai.com — not a chatbot wall.

First mechanic shops partner story coming soon

We're not going to invent one. This slot fills the day a real mechanic shops business gives us real numbers to share.

Frequently asked questions

Mechanic Shops plans start from AUD $199/month, with a 7-day free trial.

Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.

Pricing varies by industry — select yours below.
Don’t see your industry?Contact us →

Starter

AUD $199/month

AUD $0.30 per extra minute · AUD $199 setup fee

  • 400 minutes/month
  • 1 location
  • Email support
Start free trial
Most popular

Growth

AUD $329/month

AUD $0.30 per extra minute · AUD $299 setup fee

  • 600 minutes/month
  • 1 location
  • Email support
Start free trial

Max

AUD $529/month

AUD $0.30 per extra minute · AUD $499 setup fee

  • 900 minutes/month
  • 1 location
  • Email support
Start free trial

Enterprise

Contact us

From AUD $929/month · AUD $999 setup fee

  • Unlimited minutes
  • 1 location
  • Email support
Contact sales

One-time setup fee (Mechanic & Auto Shop): Starter AUD $199 setup fee · Growth AUD $299 setup fee · Max AUD $499 setup fee · Enterprise AUD $999 setup fee

Add-ons available after you pick a plan.

Start your 7-day free trial

Plans from AUD $199/month · one-time setup fee (varies by plan) · no credit card required to start