Solutions · Restaurants

Answer every table booking, every time

Ella answers every call for restaurants, 24 hours a day — no rings, no hold music.

A missed call is a booking someone else answers instead.

Example call

Caller

Could our team fit in a table for 6 this Saturday at 7:30pm?

Friday and Saturday dinner service is exactly when a restaurant gets the most booking calls and has the least spare staff to answer them — pulling a waiter off the floor to take a reservation call costs real table-turn time. Ella takes the booking instead: table size, date, time, and any dietary requirements or large-group requests, checked against real availability rather than guessed. Menu and opening-hours questions are answered instantly rather than put on hold, and phone orders are handled the same way — confirming each item and modification back to the caller before the order is placed, never inventing a menu item or price that isn't real.

Where restaurants phone lines actually break down

Three real problems, and what Ella actually does about each one.

Friday/Saturday dinner service is exactly when booking calls peak and staff are least free to answer them.

Ella takes the booking without pulling a waiter off the floor.

A phone order can misquote a price or invent a menu item that doesn't exist.

Every item and modification is read back and confirmed before the order is placed — never an invented item or price.

Large-group and dietary-requirement requests get left for staff to chase up separately.

Group size and dietary requirements are captured as part of the booking itself.

Built for restaurants

Takes bookings without pulling staff off the floor

Handles dietary requirements and large-group requests

Answers opening-hours and menu questions instantly

Never puts a caller on hold during dinner rush

Built for every role on your team

How Ella changes the day for the people actually running a restaurants business.

Venue Manager

Reviews every booking and phone order in one place instead of scattered handwritten notes by the till.

Owner

Keeps tables and phone orders full during dinner rush without adding phone-answering headcount.

Front of House

Ella absorbs the booking-call load during service so staff stay on the floor.

What would this actually cost you?

Move the slider to your real call volume — every number below is either a published restaurants plan price or a named assumption, never an estimate we can't show our working for.

400 min/mo1,260+ min/mo

ZyncoAI — real plan

$249/month

Growth plan — 600 minutes/month, real published price.

Traditional receptionist

$5,417–$6,250/month

Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.

At this volume: $62,012–$72,012 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.

A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.

Works with the tools restaurants businesses already use

Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.

Live booking sync

Google Calendar

Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.

Roadmap

FoodHub

Unverified — could not confirm this is the AU-market vendor (the docs found look UK takeaway-marketplace). Needs a direct check with the vendor.

POSApt

No public developer docs found — likely requires a direct vendor enquiry.

Lightspeed Restaurant (K-Series)

Partner-gated — Lightspeed's API portal is reserved for approved partners/merchants, apply via their partner program.

OrderMate

Partner-gated — no self-serve portal, integrations are built via a direct enquiry with OrderMate.

Abacus POS

Unverified — no official developer portal found. Needs a direct vendor enquiry.

Impos

No direct public API — only available via Doshii, a separate third-party integration aggregator with its own signup.

Redcat

Likely partner-gated — a Polygon API exists but no public self-serve docs/signup found.

SwiftPOS

Partner-gated — docs/pricing available on request only, an NDA is required before any credentials are shared.

TapTouch POS

No API or developer program exists — the vendor builds all integrations in-house.

Zii POS

Unverified — no API/developer section found on the vendor's site.

Kounta (Lightspeed O-Series)

Partner-gated — requires submitting a Developer Application and becoming a certified developer.

OpenTable

Partner-gated — a formal "Know Your Partner" application and review process is required.

ResDiary

Partner-gated — signup is a sales-qualification process bound to a commercial API license, not anonymous self-serve.

See the dashboard in action

The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.

Dashboard Overview

Tables Booked

41

Orders Taken

116

No-shows Today

0

Bookings Synced
Tomorrow, 9:00am — New table

Live AI call feed

LIVE
Incoming call
12m ago

Booked table — Tuesday 2:00pm

3m 12sBooked
Simulated preview — sample data

From signup to Ella answering calls

The real steps — nothing skipped, nothing sped up for the page.

  1. 1

    Sign up

    Create your account and verify your email address.

  2. 2

    Tell us about your business

    Business name, industry, hours and address — a short setup wizard.

  3. 3

    Add your staff

    Import or add the people whose calendars Ella will book against.

  4. 4

    Activate your voice line

    Click Activate — a real Australian phone number is purchased and configured for your business.

  5. 5

    Ella goes live

    The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.

Built early, built honestly

Sydney-hosted database

Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.

AI disclosure by design

Every caller is told they're speaking with an AI, every time — not buried in fine print.

Privacy Act 1988 compliance

Real incident-response contact and consent tracking, not a badge we haven't earned.

PCI DSS compliant payments

Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.

Transparent support access

A real, monitored inbox — support@zyncoai.com — not a chatbot wall.

First restaurants partner story coming soon

We're not going to invent one. This slot fills the day a real restaurants business gives us real numbers to share.

Frequently asked questions

Restaurants plans start from AUD $149/month, with a 7-day free trial.

Every plan includes the complete ZyncoAI platform — all features, all dashboards, all integrations. Plans differ only by minutes included.

Pricing varies by industry — select yours below.
Don’t see your industry?Contact us →

Starter

AUD $149/month

AUD $0.30 per extra minute · AUD $199 setup fee

  • 400 minutes/month
  • 1 location
  • Email support
Start free trial
Most popular

Growth

AUD $249/month

AUD $0.30 per extra minute · AUD $299 setup fee

  • 600 minutes/month
  • 1 location
  • Email support
Start free trial

Busy

AUD $399/month

AUD $0.30 per extra minute · AUD $499 setup fee

  • 900 minutes/month
  • 1 location
  • Email support
Start free trial

Enterprise

Contact us

From AUD $699/month · AUD $999 setup fee

  • Unlimited minutes
  • 1 location
  • Email support
Contact sales

One-time setup fee (Restaurant): Starter AUD $199 setup fee · Growth AUD $299 setup fee · Busy AUD $499 setup fee · Enterprise AUD $999 setup fee

Add-ons available after you pick a plan.

Start your 7-day free trial

Plans from AUD $149/month · one-time setup fee (varies by plan) · no credit card required to start