How much does ZyncoAI cost for a university?

Universities plans start from AUD $499/month, with a 7-day free trial.

Does Ella recognise urgent student welfare calls?

Yes — calls that sound like a welfare concern are routed to the appropriate support line rather than handled as a routine enquiry.

How quickly can we get set up?

Sign up, complete the short setup wizard, and click Activate — that queues a real Australian phone number for your universities business. Number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly rather than leaving you waiting.

Is the dashboard preview on this page real data?

The analytics preview shows the real ZyncoAI dashboard interface with sample data, clearly labelled as such. Once you're live, every number reflects your business's actual calls and bookings.

Solutions · Universities

One line, every faculty covered

Ella answers every call for universities, 24 hours a day — no rings, no hold music.

A missed call is a booking someone else answers instead.

Start 7-day free trial Try the demo

Example call

Caller

I need to know the enrolment deadline for semester two

Enrolment week produces a call volume spike most student services teams can only cover by bringing in casual staff for a few weeks a year — and even then, wait times climb. Ella absorbs that surge without any extra hiring: enrolment deadlines, fee questions, and semester dates are answered directly, and anything that needs a real advisor is booked against the right faculty's calendar instead of the student being transferred around. Calls that sound like a welfare concern are routed to the appropriate support line immediately rather than treated as a routine enquiry — Ella is tuned to recognise that difference, not just answer whatever's asked literally.

Where universities phone lines actually break down

Three real problems, and what Ella actually does about each one.

Enrolment week produces a call spike most teams can only cover by hiring casual staff for a few weeks a year.

Ella absorbs the surge without any extra hiring — every call answered, regardless of volume.

Students get transferred around because reception doesn't know which faculty handles their question.

Anything needing a real advisor is booked directly against the right faculty's calendar.

A genuine student welfare concern can get treated as a routine enquiry by an overloaded line.

Calls that sound like a welfare concern are routed to the appropriate support line immediately, not queued as routine.

Built for universities

Answers enrolment, fees and semester-date questions

Books appointments with student advisors and faculty

Routes urgent welfare calls to the right support line

Handles the enrolment-period call surge without hiring casuals

Built for every role on your team

How Ella changes the day for the people actually running a universities business.

Student Services Manager

Enrolment-week volume is absorbed automatically instead of needing a casual-staff hiring push every year.

Faculty Administrator

Advisor bookings land directly on the right faculty's calendar, not transferred in from a generic switchboard.

Front-Line Student Services Staff

Routine deadline and fee questions are answered directly, freeing staff for enquiries that actually need a person.

What would this actually cost you?

Move the slider to your real call volume — every number below is either a published universities plan price or a named assumption, never an estimate we can't show our working for.

Estimated call minutes needed per month: 1,000

600 min/mo2,100+ min/mo

ZyncoAI — real plan

$829/month

Growth plan — 1,000 minutes/month, real published price.

Traditional receptionist

$5,417–$6,250/month

Based on a $65,000–$75,000/year AUD wage — a typical Australian admin/reception award range, not a quote.

At this volume: $55,052–$65,052 AUD/year difference between the Growth plan and the traditional-receptionist wage assumption above — the raw arithmetic, not a marketing percentage.

A real receptionist and Ella aren't a like-for-like swap — this compares call-answering cost only, using the two figures shown above.

Works with the tools universities businesses already use

Classified honestly — live booking sync, staff-roster sync only, manual/CSV import, or genuinely not built yet.

Live booking sync

Google Calendar

Sync appointment availability and bookings with a staff member's Google Calendar. Connect per staff member from the Staff tab.

Microsoft Outlook Calendar

Sync appointment bookings to your business's connected Outlook Calendar (Microsoft 365 / Azure AD).

Roadmap

Calendly

Self-serve developer API exists (developer.calendly.com) — needs a ZyncoAI developer account + credentials before this can be built. Not gated on Calendly's approval.

See the dashboard in action

The real ZyncoAI dashboard interface, shown with clearly-labelled sample data.

Dashboard Overview

Advisor Appointments

Calls Answered Today

116

No-shows Today

Bookings Synced

Tomorrow, 9:00am — New appointment

Live AI call feed

LIVE

Incoming call

12m ago

Booked appointment — Tuesday 2:00pm

3m 12sBooked

Simulated preview — sample data

From signup to Ella answering calls

The real steps — nothing skipped, nothing sped up for the page.

1
Sign up
Create your account and verify your email address.
2
Tell us about your business
Business name, industry, hours and address — a short setup wizard.
3
Add your staff
Import or add the people whose calendars Ella will book against.
4
Activate your voice line
Click Activate — a real Australian phone number is purchased and configured for your business.
5
Ella goes live
The moment a real number is assigned, Ella starts answering. Automatic number purchase is usually immediate; on the rare occasion it needs a manual step on our side, we're notified automatically and follow up directly.

Built early, built honestly

Sydney-hosted database

Your business, appointment, and call records are stored in Australia (ap-southeast-2). Voice processing involves overseas AI providers, disclosed in full at /privacy#subprocessors.

AI disclosure by design

Every caller is told they're speaking with an AI, every time — not buried in fine print.

Privacy Act 1988 compliance

Real incident-response contact and consent tracking, not a badge we haven't earned.

PCI DSS compliant payments

Card payments are processed by Square, a PCI DSS compliant processor — your card details never touch our servers.

Transparent support access

A real, monitored inbox — support@zyncoai.com — not a chatbot wall.

First universities partner story coming soon

We're not going to invent one. This slot fills the day a real universities business gives us real numbers to share.

Frequently asked questions

Yes — Ella answers every call regardless of volume, which is specifically where universities otherwise need to bring on casual staff for a few weeks a year.